State Farm® Insurance Agent Rob Sweet

"Nikki at Rob Sweet’s office is the best. She is extremely helpful and knowledgeable and replies very quickly and thoroughly to any question or concern my husband or I might have. Their office also finds us the best rates available. It’s a pleasure doing business with them. Thank you!"

"Nikki P has always been kind and helpful to us. Very good service !"

"Kimberly at Rob sweet office is the most pleasant agent and always has a smile.she will go above and beyond for the clients.great lady"

"Best customer service! Nikki has always been very personable and provided unsurpassed service every time I've called or stopped in."

"Wonderful service and quick response to any questions or concerns. Currently have homeowners and car insurance with them but also had rental for my daughters apartment while in college."

"The State Farm Insurance Agency in Corning is amazing! I just moved into a beautiful home in the country; the house was built in 1833. Since I've never had house insurance, I didn't know what to expect. State Farm was the first place I called, and the agent, Nichole Pettitt, provided exceptional service. She explained everything thoroughly, answered all my questions, and offered the best affordable price. The service is amazing, and I highly recommend them. Thank you, Nichole Pettitt, for the outstanding service!"

"Nikki is always so nice and takes time to solve any problems I may have n I really appreciate that"

"Nikki has been very responsive to my many auto insurance questions. We have several cars insured along with home and umbrella policies so it's important to ask questions and review coverages to keep the premiums as low as possible."

"Nikki is the best! Great communication and quick"

"Nikki is so helpful and kind. Love working with her!"

"Love my State Farm Agents! Rob and Kimberly have always been the best! Proactive, helpful and they always answer anytime I need anything! Would 100% recommend them to anyone!"

"Kim is great. Always there to help…"

"I would not recommend going with this insurance agency, especially if you are young and are inexperienced when it comes to car insurance! From the beginning of the claim process I felt like they were not working in my best interest. I was told to file with them when I was not at fault, was told I cannot have my parent (who set the policy up) join the call to help ask questions, which I found out is not true, and was constantly spoken to with passive aggressive tones. I assume because I am young and a student I perhaps was not taken seriously? Not sure just trying desperately to find logic in my experience. I was then charged my monthly policy bill a week after my car was completely totaled. They withheld information on how to end my policy because that information "is courtesy" and does not legally have to be given. I am now paying for a policy on a car that does not exist. I am beyond frustrated, save your time and money and go somewhere else."

"Rob & his team were so very helpful during our claim process, thank you Rob ......"

"Love all the lady's in the office !! So helpful. Yes all insurance is to much but love my state farm 🚜 ❤️"

"Best state farm representatives in the area. Always quick to respond to my questions with as much info as they have, and willing to put in the extra effort to help you with all your insurance needs. Highly recommend."

"Kimberly was awesome and helped me get my ID cards for a client! Thanks Kimberly!"

"Both Kimberly and Nikki have provided excellent customer service. I really appreciate their responsiveness, patience and dedication. Kimberly was very helpful in updating our car insurance. I highly recommend them for anyone looking for agents that really care."

"I have been dealing with Kimberly recently and she is A+"

"I called to ask why my bill was increased 50%, and was told basically everyone's increased that much in NYS. I then increased my deductible from $500 to $1000, to bring the amount down close to where it was. Two months later my bill went up 40%, because as Nikki said, they basically asked NYS to increase and were approved. Apparently during the conversation, I made a mistake and interrupted Nikki and received a very rude response. After hearing her out I informed her I'd shop around and see what's available. I understand people get edgy when their bills increase with no notice, but customer service should still be handled better. Especially since I've been with them for over 20 years!"

"No interest in serving customers. Two weeks after opening a policy, I received a notification via 'snail mail' that I was automatically going to start paying spousal coverage (despite having no spouse). When I phoned the office, they required me to visit them in person to sign papers opting out of said coverage. Cancelling my policy was nearly impossible, and took a month. Even after cancellation, the company still attempted to deduct premiums from my account. I'm thankful I never needed to attempt filing any sort of claim with this poor provider of customer service."

"Nikki is one of the best agents I have spoken too . Very Nice"

"I love working with Kimberly Stocum. She is very attentive and follow ups timely with any questions."

"Kimberly has gone above and beyond to help me get insurance on my real estate properties. She is always so on top of staying up to date and following up. I would highly recommend this office especially Kimberly."

"Great S.F. Insurance office .. Very friendlly/knowledgeable staff always very helpful. I had a meeting with my agent last year to review each of my policies and made a couple adjustments to my coverage(s) ... I would recommend others take the time to do this."